The Management Team

Neil Jessop - Managing Director

Co-founder of OnePoint, Neil is responsible for the business development, sales and marketing teams.  Neil brings to OnePoint experience in the management of software and service businesses, combined with an in-depth understanding of the customer acquisition cycle.

Prior to founding OnePoint, Neil founded and remains as a Board Director of Entrust UK, an innovative professional services business launched in 2003 whose clients include Aviva, Schroders, Argos, and Sky. Entrust UK has over 150 employees and was a finalist in the 2006 Daily Telegraph Business Innovation Awards. 

Previously, Neil was EMEA director of software sales for Thomson Financial, responsible for the sales teams and targets across the region as well as formulating strategic alliances in order to target and produce revenue streams from new market sectors.

Neil’s sales career began with Compaq (now HP), where he was the youngest senior sales manager in Compaq’s EMEA history; leading a sales team to achieve an annual sales target of £30 million.

Neil holds a BA (Hons) in Business Studies from Nottingham.

Dr Tim Snaith - Research Director

Tim Snaith is co-founder of OnePoint and focuses on the design and development of the OnePoint mobile research and feedback service.

Prior to founding OnePoint, Tim was a consultant specialising in operational diagnostics, and change management for clients such as Deloitte, Lloyds TSB, and HSBC. As principal consultant at Cape Consulting, Tim specialised in customer service excellence for clients including Bank of Ireland, Allen & Overy, Shoosmiths, British Council, The Rank Group, Norwich Union Insurance, Citroen, and Virgin Airlines.

His consulting experience across multiple industry sectors and functions proved that the challenges in gaining real-time and rapid market insight, employee and customer feedback were the same for all organisations. This is the driver behind the OnePoint service.

Tim’s speciality is delivering innovative strategic and operational solutions that deliver measured tangible commercial benefits.

He holds a PhD from the School of Management at the University of Surrey, a MSc. from the School of Public Programmes at Arizona State University, and a BA (Hons) in Planning Administration from Leeds University.

Doug Morris - Technical Director

A co-founder of OnePoint, Doug’s expertise provides the solid technology foundation that underpins the service.

Prior to his current responsibilities, Doug was UK E-Commerce manager for RMC Group (now CEMEX) where he managed a team of business analysts, project managers and technical developers engaged in the design and delivery of E-Commerce systems.

Having established himself as a Microsoft Development Partner in other businesses, Doug is responsible for the design, implementation and management of the infrastructure, applications and support requirements for the OnePoint solution.

Doug’s expertise lies in system and solution development based on the needs and expectations of the end user, ensuring the best possible customer experience. Applying these skills to the OnePoint service ensures that the sophistication of the design translates into simplicity for the user. He holds an HND in Computer Science and has worked in computing and online design for over 20 years.