Whether you are the CEO of a global conglomerate or the owner of a small business, OnePoint have a solution and a package that will add value. Successful organisations use feedback to shape, develop and grow their business. OnePoint facilitates the feedback process through its intuitive survey tool. So whether your research involves employee satisfaction; customer service; market research; training evaluation – in fact anything where you want answers. OnePoint can help.
Where previously this vital feedback would be obtained via the time consuming and costly processes of traditional survey companies, it is now available using the world’s most popular and accessible communication medium – the mobile phone.
Let us help shape your business by providing you with rapid and cost effective feedback so that you can stay one step ahead.To learn more about how OnePoint can work for your specific area of business, click on a link from the list on the left.
Providing good customer service is fundamental for every organisation and requires you to have an insight into your customer service and satisfaction levels. OnePoint mobile surveys are an innovative way to incentivise customers to provide feedback and are not intrusive as the customer can respond from their mobile phone at a time and place that is convenient to them. Compared to traditional methods, mobile surveys provide faster, more cost effective feedback in real-time.
Just a few of the typical applications for OnePoint mobile surveys within customer service include:
Want to find out quickly what people think and why? OnePoint mobile surveys are the ultimate way to capture market insight at the time and place whilst it is fresh in the persons mind. Compared to traditional methods, mobile surveys provide faster, more cost effective feedback in real-time.
The ability to complete a survey on a mobile phone offers a unique advantage in specific areas of research. Survey questions such as ‘What can you see now?’ and ‘What are you doing?’ as part of diary tracking and advertising awareness surveys.
Just a few of the typical applications for OnePoint mobile surveys within market research include:
Make a difference to your organisation's output by engaging your employees. Organisations who invest in this area see a real difference to their business results. The OnePoint mobile survey is an innovative way for you to connect with your employees, especially those who are not office based.
Just a few of the typical applications for OnePoint mobile surveys within human resources include:
OnePoint mobile surveys provide the most modern and efficient approach to event feedback. By embedding the surveys into the event planning process; for registration and to gather feedback pre, during and after an event, you optimise delegate attendance and event success. OnePoint also offers the flexibility and speed to respond to emerging areas of interest with the ability to create a new survey quickly and make it live during the event.
Just a few of the typical applications for OnePoint mobile surveys within event marketing include:
Maintaining regular communication with staff, parents, and students is a common goal across education establishments. Universities, colleges and schools are increasingly recognising the benefits of using today's most popular and accessible form of communication – the mobile phone.
Just a few of the typical applications for OnePoint mobile surveys within education include:
Integrating the use of mobile surveys within marketing campaigns is becoming increasingly popular due to the instant feedback you receive. What’s more, with the per survey pricing, you can choose your budget and stick to it – with no hidden costs. OnePoint surveys can be branded and personalised and sent to a selected list of recipients or triggered by the participant; feeding back real-time data at the point of contact.
Just a few of the typical applications for OnePoint mobile surveys within marketing include:
Whether you are looking for rapid delegate reaction, observations on the value of training from a delegate's manager or the customers they are dealing with; OnePoint mobile surveys provide a modern and efficient approach. OnePoint also offers the flexibility and speed to respond to delegate feedback with the ability to create a new survey quickly and make it live during the course.
Just a few of the typical applications for OnePoint mobile surveys within training include: