“We used OnePoint for the first time to gain visitor feedback at The Green Consumer conference in November 08. We found it to be a great solution - a cost effective, quick, easy and efficient way to get a last minute survey sent out. It is very reassuring to be able to edit and test the survey yourself before it goes out and check out the responses instantly online.’’ Sophie Russell-Ross, Conference Manager, Research Conferences, The Market Research Society
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"The OnePoint mobile survey enables us to offer a free and convenient feedback mechanism to our visitors, and is an opportunity for us to trial a cutting-edge research technology. We will gain fast and accurate data, potentially allowing us to take action during the event, to ensure that our visitors get the most out of the show. Our decision to work with OnePoint was based on the robustness of their tool and the ability for us to receive the survey results in real-time". Ron Cordeiro, Events Director at Centaur Exhibitions
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"With fast moving stories in today's 24 hour news environment, it's crucial to get instant reaction to the day's major news events. OnePoint have developed a new mobile survey system we found to be flexible, efficient and very fast". Tina Weaver, Editor of The Sunday Mirror
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"The OnePoint system is a straightforward offering that is extremely effective. We have conducted mobile surveys that achieved an 81% response rate within 5 minutes, and a total response rate of 95% within 3 hours. Their system is simple, powerful and helps to achieve incredible response rates. What more could a research company want?" Angus Webb, Technical Director of Dipsticks Research
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"The results were extremely impressive. We had a 71% response rate and a 58% completion rate in 2 hours which told us that the medium has real appeal, that you can successfully conduct quite complex multi-part surveys with rich research potential and also that the OnePoint mobile technology is incredibly robust, reliable and easy for respondents to use." Read more John Kearon, founder and CEO of BrainJuicer Group PLC
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"Mobile surveys allows us to create snap polls from our panel of demographically profiled people who have opted in for text based research, giving us a huge advantage in the market. It's a great addition to our research tool kit alongside other data collection methods. Many organisations just want a couple of key measures, and with OnePoint we can do this very quickly." Read more Gareth Deere, Research Director, Ipsos MORI
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"The mobile phone has become the chosen means of communication for millions of people. OnePoint's approach delivers a hugely valuable tool to many types of organisations, enabling them to extend their range of communication with their stakeholders in a manner that is immediate, acceptable and cost effective. We must ensure that we look to the most appropriate technology in today's world to enable us to achieve best in class two way communications." Ed Williams, Director of the Mobile Data Association (MDA)
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"OnePoint is simple and accessible - it's a streamlined service that we can control and adapt to ensure our customers can give the most valuable feedback. We can check and verify customer satisfaction levels at any time via the online portal - and seeing a consistent 100% is the best feedback of all!" Read more Linda Stone, Entrust UK Operations Director
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"This is an exciting and unique service offering with the ability to enhance a whole range of existing mobile applications, from CRM to mobile advertising. OnePoint's mobile survey system can add two-way communications and feedback capability to operators, service providers and users. It has the potential to create a whole new market." Jim Ward, CEO of the MX Alliance
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"OnePoint was chosen as not only the most innovative and commercially attractive service to users, but the most reliable in terms of back-up, support and understanding of our business. OnePoint provides complete transparency in terms of both costing and results, with 24/7 user interface availability giving customers total control." John Raglan, Director, Radar
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"The mobile interview solution enabled us to find out what people were thinking, feeling and doing at a particular moment in time. With 85% of the questions answered within 5 minutes, we captured immediate responses to specific TV programmes. Our objective was to measure viewer engagement with ITV's programmes without destroying the viewing experience itself. Mobile research achieved this objective." Read more Sarah Messer, Head of Commercial Research, ITV PLC
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