About OnePoint Surveys

Mobile Research Made Easy

As the global market leader in mobile phone survey technologies and services, OnePoint makes conducting mobile research easy and cost effective.

OnePoint offers a complete mobile research solution encompassing the creation of mobile surveys which support multimedia content and location based services (LBS), recruiting and profiling mobile communities and panels, through to rewarding participants with cash and other incentives directly to their phone.

The OnePoint mobile survey platform enables research to be deployed across 193 countries via multiple mobile channels; SMS, WAP, choice and mobile websites, using any type of mobile phone handset.

Mobile surveys are easily created and launched online from your desktop computer using the OnePoint secure web portal (software as a service - SaaS) that also enables you to monitor and analyse results in real-time.

Market research agencies, brand owners and enterprise feedback management (EFM) companies, use OnePoint for a wide spectrum of mobile research including; customer satisfaction, loyalty, Net Promoter Scores (NPS), diary tracking, voice of the customer and capturing in the moment insight.

Why use OnePoint

Research expertise

OnePoint is the market leader in mobile surveys and feedback tools, dedicated to using cutting edge technology and investing in new product development.

Global coverage

The patent-pending technology enables connection and management of surveys through 488 network operators in 193 countries.

Simple pricing

With OnePoint you pay an annual subscription and then simply purchase mobile credits in bulk or as you need them. There are two editions to choose from to best suit your needs and as your requirements grow, you can simply upgrade your OnePoint edition enabling it to be a scalable solution for your business.

Web sophisication with mobile simplicity

With OnePoint surveys you can use introduction, multiple choice, free text, survey completion and rating type questions. This functionality advances mobile surveys to the next level. With OnePoint surveys each new question can be initiated by the answer of the previous one. This allows for the creation of bespoke surveys which optimises response rates and data quality. And when you are ready to go further OnePoint's mobile Apps can be used to add features such as location based services.

Real-time research

OnePoint's research tools focuses on delivering real time results for fast review, analysis and action.

Research from your desktop

Since 2005 OnePoint has pioneered Software as a Service mobile research. OnePoint is available on your PC, through your browser, 24x7 so that you can create and control your communication and feedback needs whenever and wherever you are.

Mobile Research Easy to use

The simple, powerful and intuitive web based wizard walks you through 3 simple steps to create, send and analyse surveys and results.

Incentives via the mobile

The unique OnePoint reward system enables you to create powerful incentive schemes for both mobile phone and online surveys.

Panel Management

OnePoint helps you recruit, profile and build global panel communities specifically for mobile research. Unlike other panel providers, OnePoint has developed a unique model that ensures the panel is ready for mobile research, increasing engagement, responsiveness and reliability.

Going further to deliver what you want

OnePoint's services can be fully integrated into your own business processes and information services. OnePoint integrates in the way you want, making it easy for you to create, run and collect mobile survey results from your own platform/portal.